Pipedrive is a cloud-based software company founded in 2010 in Estonia, now headquartered in New York. It specializes in a sales-focused customer relationship management (CRM) platform tailored for small and medium-sized businesses (SMBs). With over 800 employees across ten global offices, Pipedrive serves a diverse user base of more than 100,000 companies in 175 countries. The core offering is its intuitive CRM software, designed by salespeople for salespeople. It features a visual pipeline management approach that centralizes sales data, prioritizes leads, and streamlines the sales process. Key functionalities include activity scheduling, deal tracking, automation, and customizable workflows, all accessible via web and mobile applications. Pipedrive aims to empower SMBs by providing an effective and affordable sales tool that enhances productivity and helps teams close deals faster.
Updated 14 hours ago
Sales CRM software is a subcategory of customer relationship management. It’s primarily used by sales departments and targets sales-specific pains along with other, more general, needs.
Pipedrive's Model Context Protocol (MCP) Connector is now directly available in Claude's marketplace, simplifying the integration of CRM data with AI assistants for sales teams, which can benefit MSPs leveraging AI for client management or internal sales processes.
Read moreFounded
2010
Employees
1k
Industry
Information Technology & Services
Headquarters
New York, New York, United States
Focus Areas
Pipedrive acquired Outfunnel, a top-rated sales and marketing automation app from its marketplace, potentially enhancing Pipedrive's capabilities in these areas which can be valuable for MSPs' own operations or client solutions.
Read morePipedrive's 2026 CRM Trends Report indicates that administrative tasks still dominate sales roles despite CRM and AI advancements, offering MSPs insights into common pain points their clients might face regarding sales productivity.
Read morePipedrive's new native Model Context Protocol (MCP) server allows secure integration of CRM workflows with AI assistants like ChatGPT, enabling MSPs to deploy and manage advanced AI-driven solutions for client CRM systems. This feature provides secure data sharing capabilities crucial for MSPs managing client data and AI integrations.
Read morePipedrive's inclusion in OpenAI’s dedicated sales plugin for Codex enables customers to connect CRM data to AI-powered sales workflows. This provides MSPs with new opportunities to offer sophisticated AI integration and data management services, enhancing client sales processes with advanced automation.
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