Pipedrive is a cloud-based software company founded in 2010 in Estonia, now headquartered in New York. It specializes in a sales-focused customer relationship management (CRM) platform tailored for small and medium-sized businesses (SMBs). With over 800 employees across ten global offices, Pipedrive serves a diverse user base of more than 100,000 companies in 175 countries. The core offering is its intuitive CRM software, designed by salespeople for salespeople. It features a visual pipeline management approach that centralizes sales data, prioritizes leads, and streamlines the sales process. Key functionalities include activity scheduling, deal tracking, automation, and customizable workflows, all accessible via web and mobile applications. Pipedrive aims to empower SMBs by providing an effective and affordable sales tool that enhances productivity and helps teams close deals faster.
Updated 4 days ago
Pipedrive
Pipedrive appointed two VPs to support product development and AI-native CRM strategy, which could impact MSPs offering Pipedrive as a solution.
Read moreFounded
2010
Employees
1k
Industry
Information Technology & Services
Headquarters
New York, New York, United States
Focus Areas
Pipedrive
This article discusses using a customer responsibility matrix to align expectations and improve collaboration between MSPs and their clients, which is highly relevant for strengthening MSP-client relationships and streamlining onboarding.
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This article highlights after-sales service software options that SMBs (and MSPs serving SMBs) can use to improve support, follow-ups, and customer retention. This could provide MSPs with tools to improve their service offerings.
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