About
NUSO is a global cloud communications company that specializes in Contact Center, Unified Communications, and Cloud Collaboration solutions. Founded as a hardware-focused telecom firm, NUSO transitioned in 2019 to a software-first model, providing comprehensive cloud communication services through authorized channel partners and regulated carriers in the US and Canada. The company offers a wide range of services, including Unified Communications as a Service (UCaaS), SIP Trunking, Contact Center as a Service (CCaaS), and Communication Platform as a Service (CPaaS). NUSO emphasizes flexibility with Private, Public, and Hybrid Cloud solutions, supported by geo-redundant data centers to ensure reliability. Their dedicated development teams create unique tools for partners, enhancing service management and customer engagement. NUSO's mission is to deliver reliable and cost-effective communication services, serving a diverse clientele that includes businesses, hospitals, and municipalities. The company has received industry accolades, such as the 2024 Cloud Computing Backup and Disaster Recovery Award and the Platinum Award for Business Technology, reflecting its commitment to innovation and excellence.
Products
5NUSO provides a Communication Platform as a Service (CPaaS) enabling developers to integrate voice, video, and messaging capabilities into their applications via APIs.
NUSO delivers a comprehensive CCaaS solution with AI automation and insights to help businesses move faster, simplify operations, and connect better.
Simplifies Microsoft Teams Phone management with a guided setup wizard and secure, delegated admin access, enabling partners to manage phone system features without exposing the entire Microsoft 365 tenant.
NUSO offers reliable SIP Trunking services for flexible and scalable voice communication solutions.
NUSO Unified Communications – UC empowers your workforce with the convenience of working anywhere with internet access: at the office, at home, or on the road. NUSO UC gives you a reliable, flexible, and easy-to-use service at a lower cost.
Recent News
350,000 UK Sites Need to Switch | Many Already Use Zoom
This article highlights a significant market opportunity for MSPs, as 350,000 UK business sites must replace their phone lines by January. MSPs can leverage this need to offer new communication solutions, particularly to clients already familiar with Zoom.
Read moreCavell CX Summit 2026: The Future of Customer Experience Isn't More Technology, It's Less Complexity
This article discusses insights from the Cavell CX Summit 2026, focusing on how reducing complexity, rather than adding more technology, is key to improving customer experience, offering a valuable perspective for MSPs managing client solutions.
Read moreNUSO Bridge for Microsoft Teams Call Manager named a 2026 Internet Telephony Product of the Year
The Call Manager simplifies Teams Phone with a guided setup wizard and secure, delegated admin access allowing partners to manage phone system features without exposing the entire Microsoft 365 tenant, a valuable tool for MSPs managing client communications.
Read moreFuture-Proof Your Phone System Before It Becomes a Problem
This article discusses the importance of modernizing phone systems, highlighting the need for MSPs to offer reliable and scalable communication solutions to their clients, reducing downtime and improving client satisfaction with robust disaster recovery.
Read moreInbound Calls Don’t Get a Second Chance
This blog post discusses the importance of high-quality inbound call handling for businesses, which is a key area where MSPs can provide value to their clients by offering and managing robust communication solutions.
Read moreFounded
2018
Employees
98
Industry
telecommunications
Headquarters
Clayton, Missouri, United States