About
Founded in 2001, LoyaltyLoop helps business owners continually identify and grow their base of loyal customers via our award-winning customer feedback service. As a pioneer in online customer surveying, and originally named Survey Advantage, LoyaltyLoop helps owners quantify their customer satisfaction levels and engage loyal customers to become active online promoters for their business. LoyaltyLoop helps owners drive online testimonials, 5-star reviews, discover new business through leads and referrals all while managing dissatisfied customers in real time. Affordable for any size business, our clients range from small local businesses, franchise organizations, Fortune 500 companies, and trade associations.
Products
1LoyaltyLoop with Autotask integration is an online feedback and review management service that helps MSPs deliver exceptional customer experiences to drive growth, profits and brand equity. Using our
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Built for Agencies and Resellers
LoyaltyLoop offers a fully managed customer feedback program that agencies and resellers can add to their service lineup, providing tools, reporting, and support to deliver CX results for their clients. This allows MSPs to offer customer feedback services without extensive in-house development.
Read moreIntegrations & Automations
LoyaltyLoop offers integrations and a REST API, which MSPs can leverage to automate customer feedback processes and integrate with existing RMM/PSA tools for improved client management and service delivery.
Read moreFounded
2001
Employees
13
Industry
information technology & services
Headquarters
East Greenwich, Rhode Island, United States