LivePerson is an enterprise software company that specializes in conversational AI and digital customer engagement solutions. Founded in 1995 by Robert LoCascio, who continues to serve as CEO, the company has been a pioneer in online communication, introducing innovations such as web chat and asynchronous messaging. LivePerson's mission is to enhance conversations between businesses and consumers, enabling brands to create seamless, personalized experiences across various digital and voice channels. The company's flagship product, the Conversational Cloud, integrates AI chatbots, messaging channels, and voice AI to facilitate natural conversations at scale. LivePerson also utilizes generative AI and large language models to automate customer interactions and provide real-time assistance. With over 18,000 brands as clients across industries like telecommunications, financial services, and retail, LivePerson supports more than one billion conversational interactions each month. The company is recognized for its innovative approach and commitment to responsible AI development, earning accolades such as the #1 Most Innovative AI Company in the World by Fast Company in 2022.