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ISL Online
Ljubljana, SloveniaFounded 200158 staff

Updated 2 days ago

About

ISL Online is a leader in the remote desktop software industry, established in 2001 and developed by XLAB in Slovenia. The company offers secure and user-friendly remote desktop control solutions through both cloud and on-premises server licenses. It serves a diverse range of sectors, including IT, healthcare, government, education, and large enterprises across over 100 countries. The product suite includes tools for remote support, remote access, live chat, and web conferencing. Key features encompass remote control, audio and video calls, file sharing, messaging, and session transfer capabilities. The software supports unattended access with secure installations, allowing continuous remote control of servers or always-on computers. ISL Online prioritizes customer satisfaction and innovation, investing in research and development to maintain its market leadership. The company has received recognition for its high user satisfaction, ranking #1 in the Remote Support software category in the 2024 G2 Best Software Awards. Its headquarters in Ljubljana serves as the hub for global operations and product development.

Products

1

ISL Light is a remote desktop application that enables users to support customers or access unattended computers. It offers secure and reliable remote control with features like file sharing and session transfer.

Remote Access & Control
Updated Jan 5, 2026

What changed

Recent News

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Blog

Tips to protect remote support from interruptions

ISL Online introduces 'Block Remote Input,' a new feature for technicians to prevent accidental clicks, typing, or window closures during remote support or maintenance, improving efficiency and reliability for MSP operations.

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Blog

How to organize remote computers with tags and keep them clean

This update introduces new tag management features for organizing unattended remote computers in ISL Online, enabling MSPs to more efficiently find, filter, and manage client devices. Improved organization can streamline remote support operations for managed environments.

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Announcement

ISL Online named a Customers’ Choice in the 2026 Gartner® Peer Insights™ Voice of the Customer for Remote Desktop Software

This recognition highlights ISL Online's reliable remote support and secure access, based on verified IT reviewer feedback, which are critical factors for MSPs choosing remote desktop software. The 100% willingness to recommend indicates strong user satisfaction among IT professionals.

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Blog

Remote Access Management at Scale: Managing Users, Computers, and Permissions Efficiently

This article explains how ISL Online’s Administration section helps IT teams manage remote computers, user permissions, security policies, and audit logs to efficiently scale remote access, which is crucial for MSPs handling multiple clients and devices.

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Blog

Key Improvements That Shaped ISL Online Remote Desktop Software in 2025

ISL Online focused on making remote desktop software more predictable, secure, and easier to manage in 2025, including improved administration tools and SSO enhancements, all relevant for MSPs managing multiple clients.

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Company Overview

Founded

2001

Employees

58

Industry

information technology & services

Headquarters

Ljubljana, Slovenia