About
ISL Online is a leader in the remote desktop software industry, established in 2001 and developed by XLAB in Slovenia. The company offers secure and user-friendly remote desktop control solutions through both cloud and on-premises server licenses. It serves a diverse range of sectors, including IT, healthcare, government, education, and large enterprises across over 100 countries. The product suite includes tools for remote support, remote access, live chat, and web conferencing. Key features encompass remote control, audio and video calls, file sharing, messaging, and session transfer capabilities. The software supports unattended access with secure installations, allowing continuous remote control of servers or always-on computers. ISL Online prioritizes customer satisfaction and innovation, investing in research and development to maintain its market leadership. The company has received recognition for its high user satisfaction, ranking #1 in the Remote Support software category in the 2024 G2 Best Software Awards. Its headquarters in Ljubljana serves as the hub for global operations and product development.
Products
1ISL Light is a remote desktop application that enables users to support customers or access unattended computers. It offers secure and reliable remote control with features like file sharing and session transfer.
What changed
- Catalog quality
Recent News
Tips to protect remote support from interruptions
ISL Online introduces 'Block Remote Input,' a new feature for technicians to prevent accidental clicks, typing, or window closures during remote support or maintenance, improving efficiency and reliability for MSP operations.
Read moreHow to organize remote computers with tags and keep them clean
This update introduces new tag management features for organizing unattended remote computers in ISL Online, enabling MSPs to more efficiently find, filter, and manage client devices. Improved organization can streamline remote support operations for managed environments.
Read moreISL Online named a Customers’ Choice in the 2026 Gartner® Peer Insights™ Voice of the Customer for Remote Desktop Software
This recognition highlights ISL Online's reliable remote support and secure access, based on verified IT reviewer feedback, which are critical factors for MSPs choosing remote desktop software. The 100% willingness to recommend indicates strong user satisfaction among IT professionals.
Read moreRemote Access Management at Scale: Managing Users, Computers, and Permissions Efficiently
This article explains how ISL Online’s Administration section helps IT teams manage remote computers, user permissions, security policies, and audit logs to efficiently scale remote access, which is crucial for MSPs handling multiple clients and devices.
Read moreKey Improvements That Shaped ISL Online Remote Desktop Software in 2025
ISL Online focused on making remote desktop software more predictable, secure, and easier to manage in 2025, including improved administration tools and SSO enhancements, all relevant for MSPs managing multiple clients.
Read moreFounded
2001
Employees
58
Industry
information technology & services
Headquarters
Ljubljana, Slovenia