About
Intermedia Cloud Communications is a cloud communications company based in Sunnyvale, California, specializing in secure and scalable cloud-based communication and collaboration solutions for businesses. Founded in 1993, Intermedia offers a comprehensive platform of integrated services, including voice, video conferencing, chat, contact center software, business email, productivity tools, and file sharing. The company's 'Intermedia Intelligent Communications' platform leverages AI to enhance everyday calls, chats, and meetings, providing advanced capabilities such as the newly launched AI Receptionist. Serving diverse clientele from SMBs to enterprises and MSPs, Intermedia delivers its services on a unified platform with a single monthly bill, supported by J.D. Power-certified customer service and robust API integrations.
Products
3Elevate combines your phone system, chat, video, screen sharing, file management, and conference calling into a seamless experience that fits with your business size, needs, and work style.
Intermedia Unite is a fully integrated cloud-based unified communications platform for small to medium businesses. We believe that people are the center of all communications and that tools facilitate that communication. Those tools should be easy-to-use, high-performing, and worry-free, so that you can focus on the interaction and not the tools.
Seamless calling and SMS directly within Teams, no Teams phone license needed.
Recent News
White Label Email Hosting: A Guide for MSPs
This guide for MSPs details how white label email hosting can boost recurring revenue, enable ownership of client relationships, and help scale their business through reseller email programs.
Read moreRestaurant Phone Systems: Handling High Call Volume During Rush
This article guides businesses on choosing the best restaurant phone system to manage high call volume and capture customer orders, a solution MSPs can offer to their clients.
Read moreBest Contact Center Solutions in 2026: Top CCaaS Platforms Compared
This post compares Intermedia's CCaaS platform against top competitors, providing MSPs with valuable insights into different contact center solutions they might implement or recommend to clients.
Read moreHotel and Hospitality Phone Systems: Guest Services Communication
This guide helps MSPs understand how to position modern hotel phone systems, including PBX and VoIP solutions, to streamline operations and boost revenue for their hospitality clients.
Read moreIntermedia Launches AI Receptionist, Extending Its Digital Teammates Portfolio with Native AI Voice Automation
Intermedia has launched an AI Receptionist, a new AI voice automation product that MSPs can offer to their clients to enhance communication services and expand their portfolio.
Read moreFounded
1993
Employees
1.3k
Industry
Information Technology & Services
Headquarters
Sunnyvale, California, United States
Focus Areas