About
HelpGhost provides an AI support platform designed for Managed Service Providers. Their platform includes products such as Solo, Hero, and Scholar, to automate support tasks and knowledge management. VOICE, an upcoming feature, aims to further enhance communication or automation functionalities.
Products
2HelpGhost Scholar captures fixes buried in tickets and Teams threads to keep an MSP's support knowledge current and automate L1 tasks.
HelpGhost Solo is an AI-powered knowledge management tool designed to help MSPs capture and utilize knowledge from tickets and KBs.
Recent News
HelpGhost Platform: AI-Powered Service Delivery for MSPs
HelpGhost offers AI-powered solutions (Scholar, Hero, and upcoming Voice) designed to automate ticket resolution, knowledge capture, and streamline workflows, ultimately reducing technician time per ticket and enabling MSPs to handle more endpoints with the same team.
Read moreThe HelpGhost Platform: AI That Actually Learns. Not Just Automates.
HelpGhost's platform, including Scholar, Solo, and Hero, is designed to automate L1 tasks and provide intelligent assistance to technicians by capturing and leveraging knowledge from past resolutions, documentation, and various tools, aiming to reduce busywork and improve efficiency for MSPs.
Read moreVOICE (Coming Soon)
HelpGhost is developing a new VOICE feature, indicating an upcoming expansion of their platform's capabilities, which could offer MSPs enhanced communication or automation functionalities, though specific details are not provided.
Read moreVendor-providedVerify with the vendor.
Company Size
Small
Founded
2023 (3 years)
Source: LinkedIn, Oct 2026
Employees
1-10
Source: LinkedIn, Oct 2026
Headquarters
Boise, Idaho, United States