Freshworks designs ridiculously easy-to-use software for businesses of all sizes, making it effortless for them to delight their employees and their customers. Affordable, quick to implement and designed for the end user, more than 50,000 companies worldwide use Freshworks software-as-a-service to enable a better customer experience (CX, CRM) and employee experience (ITSM, HRSM).
Updated 10 hours ago by AI
Freshworks
Freshservice offers AI-powered ServiceOps, which can help MSPs deliver more proactive and efficient IT services to their clients by automating tasks, predicting issues, and improving resolution times.
Read moreFounded
2010
Employees
4.4k
Industry
Information Technology & Services
Headquarters
San Mateo, California, United States
Focus Areas
Freshworks
Freshworks is highlighting their Agentic AI, Freddy, which MSPs can leverage to automate IT and customer service tasks, potentially reducing labor costs and improving response times for their clients.
