About
Ekkie.ai provides an AI platform for Managed Service Providers (MSPs) to automate and enhance service desk operations. Its features include AI-driven ticket labeling and dispatching, an agentic AI assistant (Ekkie Chat) for task execution, a Trust Center for configuration drift detection, and a white-labeled self-service portal for client provisioning and routine requests.
Products
5Automatically labels, prioritizes, and categorizes incoming tickets before human intervention.
Routes labeled tickets to available engineers, optimizing workflow.
An agentic AI teammate that plans from real tenant data and executes with approval.
A white-labeled portal for customers to handle routine requests and provisioning.
Monitors security posture and configuration drift across all managed tenants.
What changed
- New productSelf Service Portal added by Ekkie.aiPublic submission
- New productTrust Center added by Ekkie.aiPublic submission
- Public submission
- New productAI Ticket Labeling added by Ekkie.aiPublic submission
- New productEkkie Chat added by Ekkie.aiPublic submission
- New vendorEkkie.ai joined the catalogPublic submission
Employees
5
Industry
information technology & services
Headquarters
Roosendaal, North Brabant, Netherlands