Dialpad is the leading Ai-Powered Customer Intelligence Platform that is completely transforming how the world works together, with one beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. Over 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. Customers include WeWork, Uber, Motorola Solutions, Domo and Xero. Investors include Amasia, Andreessen Horowitz, Felicis Ventures, GV, ICONIQ Capital, Salesforce Ventures, Scale Venture Partners, Section 32, Softbank and Work-Bench.
Updated 1 week ago by AI
Dialpad
This announcement details new features in Dialpad's March release, including unified dashboards and smarter queue health reporting which MSPs can leverage to provide enhanced contact center solutions and monitoring services for their clients.
Read moreFounded
2011
Employees
1.3k
Industry
Information Technology & Services
Headquarters
San Ramon, California, United States
Focus Areas
Dialpad
This article discusses how Dialpad's Agentic AI helps enterprises move from pilot to production with no-code design, built-in ROI validation, and unified governance. MSPs can use this information to understand and potentially offer AI-powered contact center solutions to their clients, improving efficiency and customer satisfaction.
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