Deskpro is an AI-powered help desk that adapts to how your teams work, with the flexibility to choose where your data lives and how it's hosted. Whether you're helping customers or supporting your own people, it gives every department the tools to provide better, faster service while keeping data secure and compliant.
Updated 4 days ago by AI
Capture every message for unparalleled support. Deskpro's customer support service helps thousands of teams like yours provide personalized support, build meaningful relationships, enhance satisfaction, and drive business success.
This article explores self-hosted help desk options for organizations in regulated industries or with strict data residency needs, a key consideration for MSPs managing client IT infrastructure and compliance.
Read moreFounded
2001
Employees
77
Industry
Information Technology & Services
Headquarters
Austin, Texas, United States
Focus Areas
This article details the integration between Deskpro and KrispCall for omnichannel support, relevant for MSPs looking to integrate various tools into a unified platform for their clients.
Deskpro has been recognized as a finalist for the Best Customer Service Solution at the 2026 CODiE Awards, indicating industry recognition that MSPs might consider when evaluating platforms.
Read moreThis guide likely discusses how AI can be implemented within a help desk environment, which is relevant to MSPs looking to improve their service desk offerings and efficiency through AI-powered solutions.
Read moreThis article highlights Deskpro's suitability for educational institutions, which can be relevant to MSPs that serve the education sector. It provides insights into the features and capabilities that make Deskpro a strong fit for managing the complex support workflows common in schools and universities, which MSPs can leverage to better serve their education clients.
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