About
Customer Thermometer, founded in 2011 in Brighton, England, makes one-click customer satisfaction surveys that sit in emails, used by support and help desk teams.
Products
1Email survey tool with 1-click CSAT and NPS feedback in signatures, real time alerts, and Slack, webhook and API integrations.
Recent News
Everything You Need to Know About XLAs and Why They Matter
This article introduces Experience Level Agreements (XLAs), which are crucial for MSPs looking to move beyond traditional SLAs and focus on the actual customer experience, offering a competitive differentiator and improved client satisfaction.
Read moreVendor-providedVerify with the vendor.
Company Size
Small
Founded
2010 (16 years)
Source: Apollo, Dec 2025
Employees
1-10
Source: Apollo, Dec 2025
Industry
Information Technology & Services
Headquarters
Brighton, England, United Kingdom
Focus Areas