About
Broadvoice sells cloud phone service (b-hive UCaaS) and the GoContact contact center to small and mid-sized businesses.
Products
1Broadvoice cloud PBX app for calling, video and messaging from anywhere without on-site hardware.
Recent News
Agent Assist new
Broadvoice has launched Agent Assist which offers AI-powered assistance for contact center agents, which MSPs can integrate to streamline support processes and improve agent efficiency.
Read moreAdvanced Analytics new
Broadvoice has launched Advanced Analytics, which provides improved data insights into call center operations, enabling MSPs to optimize contact center performance and identify areas for improvement.
Read moreQualify for President’s Club 2025
While the President's Club year is 2025 (past), it's listed in the active links and Partner section, so it likely implies details for qualifying for a similar program *in the future*, aimed at incentivizing partner sales and growth.
Read moreHappy Agents, Happy Customers: How to Improve Your Customer Retention by Shifting Focus onto Your Agents
This blog post discusses improving customer retention by focusing on agent experience. While not directly MSP-focused, it highlights the importance of employee experience in customer interactions, a topic that MSPs may find valuable in optimizing their own internal operations and service delivery.
Read moreCXHub for Partners new
This links to Broadvoice's CXHub offering for partners. Given the 'new' tag, this likely signifies a recent update or announcement relevant to MSPs looking to expand their service offerings with Broadvoice.
Read moreVendor-providedVerify with the vendor.
Company Size
Medium
Founded
2005 (21 years)
Source: Apollo, Dec 2025
Employees
201-499
Source: Apollo, Dec 2025
Industry
Telecommunications
Headquarters
Los Angeles, California, United States
Focus Areas