Automate101 develops, sells and supports the Atria platform. Atria is used by IT Service Providers, Telco's, Systems Integrators, Enterprises and Governments who want to improve business flow through automation of IT processes. Atria delivers consistent administration across disparate IT systems and interfaces. Atria delegates administration to end customers, allowing them to get what they need without asking. Atria empowers the service desk to safely perform administrative tasks without escalation. Atria removes the burden on skilled engineering resource. Atria enables faster support response times. Atria reduces business risk and improves quality. Tracks provisioning and resources to enable accurate billing
Updated 3 days ago
PSA Integration Automate101 develops and markets Atria, a Software Solution which helps MSPs (Managed Service Providers) to provide a unified Active Directory, Workspace and Microsoft365 Management po
This article discusses why high-change customer environments expose weak MSP operations and how offering self-service can be a differentiator, providing insights into improving MSP service delivery and customer satisfaction.
Read moreFounded
2018
Employees
6
Industry
information technology & services
Headquarters
Auckland, Auckland, New Zealand
Atria is launching an Early Insights Program to involve customers earlier in their product development process. This provides MSPs the opportunity to influence product direction and gain early access to new features.
Atria has updated its documentation to be faster and clearer, streamlining the support experience for MSPs who use their platform.
Read moreAtria has updated its documentation to be faster and clearer, which helps MSPs quickly find answers and streamline their support experience.
Read moreMicrosoft is adding a 5% premium to monthly billing on annual CSP subscriptions, pushing MSPs toward upfront commitments and exposing the need for tighter license management and automation. Atria's platform can assist with license management and automation.
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