American Help Desk is one of the nation's leading IT service desk organizations. AHD's expertise focuses on the managed services market, providing unmatched end-user help desk solutions in support of MSP customers. Our help desk team is always available (24/7/365) and is comprised of qualified IT support specialists, trainers and engineers with the diverse backgrounds required to provide relevant support to end-users, with a customer-centric approach.
Updated 3 days ago by AI
American Help Desk provides outsourced call center services, offering 24/7/365 support.
American Help Desk provides flexible and scalable IT operation support, which could be leveraged by MSPs to augment their service offerings or offload specific tasks.
Read moreFounded
2002
Employees
28
Industry
Information Technology & Services
Headquarters
Addison, Texas, United States
Focus Areas
American Help Desk's IT outsourcing team operates on a dedicated or shared basis, providing 24/7/365 end-user support including Desktop Workstation, Mobile Device, PC, Server and Network Monitoring, Advanced Troubleshooting, Remote Access Support, Ticketing and Dispatching. Our IT Outsourcing staff is comprised of highly skilled and experienced techs, with diverse qualifications and backgrounds.
American Help Desk provides non-technical services including call answering and virtual receptionist.
American Help Desk provides inbound technical support and other technical services.
