Zendesk Resolution Platform
by Zendesk
An AI-first service platform designed to deliver faster, higher quality resolutions for customer and employee inquiries.
AIMCP
How MSPs use it: resell or bundle it for clients
About
An AI-first service platform designed to deliver faster, higher quality resolutions for customer and employee inquiries.
AI & Automation
AIMCP
Zendesk Resolution Platform includes AI features such as Copilot and AI Agents. It supports the Model Context Protocol (MCP) through an MCP Client, allowing connection to external MCP Servers for enhanced AI agent functionality.
Selling this to clients
Clients pay for this one: MSPs resell it or bundle it into a managed service rather than running it for themselves.
- Quote and bundle it in your proposals with SalesbuildrService catalog, live distributor pricing, quotes straight into your PSA.
Zendesk
8 products · View profile
Large · 5,000+ employees · 19y in business
Updated Nov 11, 2026