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RingCentral Contact Center
by Ringcentral

A cloud-based contact center solution to manage customer interactions across multiple channels.

AI

How MSPs use it: resell or bundle it for clients

About

A cloud-based contact center solution to manage customer interactions across multiple channels.

AI & Automation

AI

RingCentral Contact Center leverages AI for enhanced customer experience, including agentic features.

Selling this to clients

Clients pay for this one: MSPs resell it or bundle it into a managed service rather than running it for themselves.

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Ringcentral

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Updated Oct 12, 2026