Real User Monitoring

by eG Innovations

Real User Monitoring (RUM) tracks and analyzes actual user interactions with applications and websites to provide insights into user experience and performance.

AI

How MSPs use it: run it yourself or resell it

About

Real User Monitoring (RUM) tracks and analyzes actual user interactions with applications and websites to provide insights into user experience and performance.

AI & Automation

AI

Real User Monitoring benefits from AI for analyzing user behavior, identifying performance bottlenecks, and automating insights.

Alternatives

AI Observability

Dynatrace

Apica Synthetic Monitoring

Apica

Application Monitoring

AlertOps

Application Observability

Dynatrace

Application Performance Monitoring

Datadog

Applications Manager

ManageEngine

Selling this to clients

MSPs both run this and sell it: you hold the console, the client pays for the seats or the service built on it.

Quote and bundle it in your proposals with SalesbuildrService catalog, live distributor pricing, quotes straight into your PSA.

eG Innovations

8 products · View profile

Medium · 201-499 employees · 25y in business

Application Performance Monitoring (APM)

Updated Oct 11, 2026