Flow by ServiceNow
by Servicenow
Flow by ServiceNow is a conversational AI service desk that enables users to create automations using plain language and resolve employee requests across various platforms.
How MSPs use it: resell or bundle it for clients
About
Flow by ServiceNow is a conversational AI service desk that enables users to create automations using plain language and resolve employee requests across various platforms.
AI & Automation
Flow by ServiceNow offers AI features including AI agents, agentic workflows, generative AI skills, and an AI Agent Studio. It also supports the Model Context Protocol (MCP) client and interacts with ServiceNow instances via REST APIs.
Selling this to clients
Clients pay for this one: MSPs resell it or bundle it into a managed service rather than running it for themselves.
- Quote and bundle it in your proposals with SalesbuildrService catalog, live distributor pricing, quotes straight into your PSA.
Servicenow
8 products · View profile
Large · 5,000+ employees · 22y in business
Updated Nov 10, 2026