CrushBank is an AI-powered platform designed to help MSPs reduce escalations and improve ticket resolution times. The platform leverages machine learning to provide faster ticket resolution, accurate classification, automated summarization, and improved resource allocation. CrushBank helps MSPs improve efficiency, lower escalation rates, elevate customer satisfaction, and scale their services.
Updated 1 day ago by AI
CrushBank is the escalation reduction engine! Cut escalations by 40% and reduce time to close ticket by 20%.
Founded
2015
Employees
12
Industry
Information Technology & Services
Headquarters
Syosset, New York, United States
Annual Revenue
$7.9M
Focus Areas
CrushBank Automations enables organizations to harness their own data and machine learning to drive accurate, reliable automations across their IT operations processes.
