PSA Insights
by PSA Insights
Finds recurring ticket problems in Autotask, HaloPSA or ConnectWise and shows what they cost.
AI
How MSPs use it: run it yourself
About
PSA Insights connects to Autotask, HaloPSA or ConnectWise and groups tickets into recurring problems, with the hours and cost each one takes. It drafts a fix plan for each pattern, raises the fix ticket in the PSA, and tracks the tickets and hours that stop arriving. It is hosted in the UK on Azure.
AI & Automation
AI
PSA Insights leverages AI-driven insights to identify recurring problems within PSA data, providing proactive recommendations for MSPs.