About
MSP Assist provides a range of IT solutions and support services for managed service providers (MSPs). Their offerings include remote monitoring and management (RMM), professional services automation (PSA), and other tools designed to streamline MSP operations and improve efficiency.
Products
2MSP Assist monitoring and ticket management for MSPs that cuts duplicate and recurring tickets, with Autotask integration.
Ticket management and monitoring for MSPs that filters alerts to cut duplicate and recurring tickets, with extendable monitor sets.
What changed
- CapabilityMSP Assist: public API confirmedCapability audit
- CapabilityPlug-in Modules: public API confirmedCapability audit
Recent News
VSA On-Prem PSA Sync – Autotask Setup Documentation
Updated documentation for setting up VSA On-Prem PSA synchronization with Autotask. Provides guidance for MSPs to effectively integrate MSP Assist with Autotask.
Read moreVSA On-Prem PSA Sync – Tigerpaw Setup Documentation
Updated documentation for setting up VSA On-Prem PSA synchronization with Tigerpaw. Focuses on helping MSPs integrate MSP Assist with Tigerpaw.
Read moreHelp and Implementation Documentation: MSP Assist Sync Trigger TLS2.0 Update Instructions
Provides updated instructions for MSP Assist Sync Trigger to support TLS 2.0, a critical security update for maintaining secure connections with PSA systems.
Read moreHelp and Implementation Documentation: VSA On-Prem PSA Sync – Connectwise Setup
New documentation for setting up VSA On-Prem PSA Sync with Connectwise, enabling automated ticket synchronization and improved workflow efficiency for MSPs using on-premise Kaseya VSA.
Read moreHelp and Implementation Documentation: VSA SAAS PSA Sync – Connectwise Setup
New documentation for setting up VSA SAAS PSA Sync with Connectwise, enabling automated ticket synchronization and improved workflow efficiency for MSPs using SaaS Kaseya VSA.
Read moreVendor-providedVerify with the vendor.
Founded
2013 (13 years)
Source: Apollo, Dec 2025
Industry
Information Technology & Services
Headquarters
Auckland, Auckland, New Zealand
Focus Areas