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MSP Assist

by MSP Assist

MSP Assist monitoring and ticket management for MSPs that cuts duplicate and recurring tickets, with Autotask integration.

How MSPs use it: run it yourself

Last checked 1 weeks ago

About

Kaseya Autotask Integration Get seamless Service Desk integration between Kaseya and Autotask. Simple setup with no complex reconfiguration of either system our integration plug-in module can be up and running in a few minutes. Delivering a complete round trip of all jobs and tickets between Kaseya and Autotask instantaneously. Integration Features Ticketing: Automatically create tickets, and missing configurations attached to tickets Synchronize description on ticket creation, and changes to st

AI & Automation

API

MSP Assist offers API configuration and recommendations, including setup guides for Connectwise and VSA API member accounts, and supports the use of Personal Access Tokens (PAT) for API access.