About
Inbay provides outsourced support services under the Uptime brand, exclusively tailored for Managed Service Providers. Their mission is to empower MSPs to scale effortlessly, enhance service delivery, and focus on growth. Offerings include white-label helpdesk, staff augmentation, NOC services, and project support.
Products
4Provides NOC (Network Operations Center) services to MSPs, offering proactive monitoring and management of their clients' networks.
Uptime provides project support services for MSPs to assist with various IT projects.
An RMM platform is a significant investment and is key to the success of any IT business, so getting the platform configured correctly is crucial to ensuring great technical efficiency and delivering the best possible service to your customers. If you don’t spend time fine-tuning and configuring your RMM tool, you might not see all of the benefits you expect – and you could also be losing valuable billable hours as your technicians divert their attention elsewhere.
Provides white-label helpdesk services for MSPs, allowing them to offer support under their own brand.
What changed
- CapabilityRMM Audit: public API confirmedCapability audit
Recent News
Richard Tubb, Jason Kemsley and Bradley Munday will be discussing the future of MSP helpdesks!
Podcast featuring Richard Tubb discussing the future of MSP helpdesks, relevant for MSPs looking to optimize their service delivery.
Read moreUnlimited Helpdesk
Inbay offers an unlimited helpdesk service, which could be relevant to MSPs looking to outsource or augment their helpdesk capabilities.
Read moreNOC Services
Inbay offers NOC services, useful for MSPs to outsource network monitoring and management to improve efficiency and focus on other tasks.
Read moreStaff Augmentation
Inbay provides staff augmentation services, which can help MSPs fill talent gaps or scale their teams quickly to meet client demands.
Read more