About
Bicom Systems makes PBXware, a hosted telephony platform, and billing and softswitch software for companies that run their own phone service.
Products
2A platform for managing billing for telephony services, including features like rating, routing, and invoicing.
Bicom Systems unified communications platform for telecom service providers to host UCaaS.
Recent News
Introducing v8: A Leap Into The Future
This featured article likely announces a major new version of Bicom Systems' platform, which would be highly relevant for MSPs to understand new features, potential upgrades, and how it impacts their service offerings.
Read moreIntroducing v8: A Leap Into The Future
While the specific features aren't detailed in the provided context, a major version release of Bicom Systems' unified communications platform is highly relevant to MSPs as it likely includes new capabilities, improvements, and potentially changes to pricing or licensing that MSPs need to understand for their clients.
Read moreAI Enablement
v8 AI features (Voice Agents, Live Transcription) are deployable in days, requiring no extra servers or middleware. This provides MSPs with a new, easily deployable AI upsell opportunity for their clients.
Read moreCRM Integration
v8 supports multiple CRM integrations per tenant running in parallel. Conversation history is automatically logged across all channels and devices to each user's CRM. MSPs can leverage this to offer flexible CRM integration options to their clients.
Read moreUnified Communications Platform Built for Service Providers
Bicom Systems highlights its platform designed for MSPs and service providers, emphasizing efficiency, growth, and scalability to expand their business with a lean architecture, flexible pricing, and full ownership.
Read moreVendor-providedVerify with the vendor.
Company Size
Medium
Founded
2004 (22 years)
Source: Apollo, Dec 2025
Employees
50-200
Source: Apollo, Dec 2025
Industry
Telecommunications
Headquarters
Zenica, Federation of Bosnia and Herzegovina, Bosnia and Herzegovina
Focus Areas