Stakeholder Communication: Keep Business Aligned During Incidents Ensure executives and key stakeholders stay informed in real time when incidents impact critical business services. Real-Time Alerts – Notify stakeholders instantly when KPIs and customer-facing services are affected Visual Impact Mapping – Understand service dependencies and their influence on business outcomes Proactive Decision Support – Access health status, historical trends, and upcoming changes to act fast Dynamic Reporting – Schedule stakeholder updates daily, weekly, or monthly with actionable insights Targeted Communication – Send color-coded, custom alerts to the right business owners