About
On-Call Management: Always-On Reliability Made Simple Transform incident response with intelligent on-call management that scales with your business. Build 24/7 operations through automated scheduling, smart escalations, and data-driven rotations. Smart Scheduling - Flexible hourly/weekly/monthly rotations with mobile access Intelligent Escalations - Multi-channel routing via phone, SMS, Slack, Teams, email Conditional Routing - Bypass L1 for critical alerts, route directly to L2/L3 specialists Schedule Overrides - Handle absences with easy coverage management Organizations see 60%+ reductions in MTTA & MTTR while reducing alert fatigue and improving team satisfaction.
AI & Automation
Zenduty’s On-Call Management Software incorporates intelligent alert correlation and response automation to streamline on-call workflows and integrates with various tools via a public API.
Selling this to clients
MSPs both run this and sell it: you hold the console, the client pays for the seats or the service built on it.
- Quote and bundle it in your proposals with SalesbuildrService catalog, live distributor pricing, quotes straight into your PSA.
Xurrent
13 products · View profile
7y in business
Updated Oct 25, 2026