About
We help customer-first brands craft exceptional experiences by capturing and transforming feedback from any channel. Our patented A.I. platform effortlessly uncovers actionable insights on how customers feel about your company.
Products
2
Opinyin Catalyst is an AI platform that captures and analyzes customer conversations from various channels to automatically identify advocates, revenue opportunities, and churn risks, then triggers actions across business systems.
What changed
- New productOpinyin Catalyst added to the catalogEnrichment agent
Recent News
Freshdesk Marketplace Integration
Opinyin integrates with Freshdesk, a popular customer service platform often used by MSPs. This integration allows MSPs using Freshdesk to integrate customer feedback surveys directly within their Freshdesk platform.
Read moreZapier Integration
Opinyin integrates with Zapier, which enables MSPs to connect Opinyin with thousands of other applications, including RMM and PSA tools, potentially streamlining workflows and automating tasks related to customer feedback and service improvement.
Read moreAPI
Opinyin has a detailed API available that delivers powerful integration opportunities for MSPs who needs a custom integration with their solution.
Read moreMarketplace Integrations Available
Opinyin integrates with Freshdesk and Zapier, enabling MSPs to incorporate customer feedback analysis directly into their existing service desk and automation workflows. The API also allows for custom integrations, enhancing flexibility.
Read moreFounded
2015
Employees
3
Industry
information technology & services
Headquarters
London, England, United Kingdom