About
Xurrent is a unified platform bringing ITSM and IMR into one connected system. Designed to streamline operations, enhance security, and deliver limitless performance, Xurrent empowers organizations to achieve operational resilience and improve efficiency. Built on a secure AI fabric, Xurrent provides a comprehensive suite of solutions across ITSM, ITOM, and ESM.
Products
5Improve service quality and efficiency with an agile and future-proof IT service management solution that has all the ITSM capabilities you need and is fast to deploy and easy to use.
Xurrent's Incident Management Response (IMR) is a core component of its unified platform, designed to streamline incident resolution and improve operational resilience.
AI fabric of the Xurrent platform that powers automation, knowledge, and workflows.
Provides live service communication made simple, offering public or private status pages with automated updates to reduce support load and build trust during downtime.
Xurrent iPaaS leverages AI to connect and automate business processes across various systems, enhancing operational efficiency and unlocking the power of AI.
Recent News
AI Maturity Curve White Paper
The white paper discusses AI adoption in IT service management, which can help MSPs understand their AI readiness and improve service delivery through AI-powered solutions.
Read moreXurrent's Sera AI
Sera AI, a connected AI fabric across the Xurrent platform, helps reduce noise and accelerate action across IT. This is relevant to MSPs because it could lead to more efficient and effective service delivery.
Read moreThe On-Call Problem Nobody Talks About
This blog discusses a common problem faced during on-call rotations and suggests improvements. This is relevant to MSPs as efficient incident management directly impacts service delivery quality and customer satisfaction.
Read moreYour Incident Is in GitHub. Your Response Shouldn't Be.
This article highlights the importance of having dedicated incident management tools integrated with development platforms like Github. This integration allows faster resolution of incidents, which directly impacts the quality of service provided by MSPs.
Read moreA Letter From Our CEO: What I've Learned, What I Believe, and Where We're Headed Together
While a CEO letter is generally less MSP-focused, this could indicate strategic shifts at Xurrent that might impact their MSP partners, such as new product directions or partnership initiatives. MSPs may want to monitor the announcements closely.
Read more