Xurrent is a unified platform bringing ITSM and IMR into one connected system. Designed to streamline operations, enhance security, and deliver limitless performance, Xurrent empowers organizations to achieve operational resilience and improve efficiency. Built on a secure AI fabric, Xurrent provides a comprehensive suite of solutions across ITSM, ITOM, and ESM.
Updated 3 days ago by AI
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Sera AI transforms service management with proactive intelligence embedded throughout Xurrent's platform, delivering automated summaries, smart routing, and real-time productivity gains, which can help MSPs streamline their service desk operations and improve efficiency.
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This blog post discusses how Xurrent employees use Sera AI and the virtual agent for service delivery across IT, HR, and more. MSPs could leverage this to improve their own internal processes and customer support capabilities.
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Brian Wenngatz joins Xurrent to accelerate its mission to unify service management and incident response, which could impact how MSPs leverage the platform for their clients.
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