Hero is an AI-powered tool by HelpGhost that autonomously handles and resolves tier 1 support tickets, freeing up technicians.
Last updated Jan 4, 2026
Hero is an AI-powered tool by HelpGhost that autonomously handles and resolves tier 1 support tickets, freeing up technicians.
Hero lives inside your PSA, pulling from Scholar, documentation, and past resolutions to provide technicians with cited answers.
