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Workativ
Newark, Delaware, United StatesFounded 201918 staff

Updated 1 day ago

About

Workativ is a Delaware-based company that specializes in AI-powered automation solutions aimed at enhancing workplace support, particularly in HR and IT departments. The company offers a no-code workflow automation platform and conversational AI chatbots that help organizations automate repetitive tasks, streamline service requests, and improve employee support experiences. Its technology integrates seamlessly with existing HRIS and ITSM applications to automate processes like onboarding and ticket resolution. The flagship product, Workativ Assistant, is a cognitive workplace automation suite that combines generative AI chatbots with multi-step app workflow automation. This platform enables companies to create AI agents that can respond to employee queries instantly, significantly reducing manual workload and operational costs. Workativ's solutions are designed for organizations of all sizes looking to improve operational efficiency and service quality. The company emphasizes security and compliance, maintaining ISO/IEC 27001:2013 certification and ensuring GDPR compliance to protect user data privacy.

Products

1

AI agent that automates HR queries with instant responses, reducing manual work and freeing up the team.

AI
Business Operations
Updated Oct 3, 2026

What changed

Recent News

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Blog

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This guide details how Workativ's AI agents, alongside other tools, can automate IT support with Jira Service Management, offering self-service, triage, and resolution capabilities relevant for MSPs managing client IT.

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Blog

Workday AI Agent: Complete Guide to HR Self-Service and Automation in 2026

This guide explores Workday AI agents for HR self-service and automation, and critically, how Workativ extends Workday across both HR and IT, presenting a potential integration opportunity for MSPs handling client system management.

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Freshservice AI Agent Guide 2026: Pricing & Use Cases

This guide explores Freshservice AI Agent features, pricing, and use cases, and how Workativ extends Freshservice across IT and HR support, providing MSPs with insights for managing and enhancing client ITSM.

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Blog

ServiceNow AI Agent Guide: IT, HR, Setup & Pricing

This guide details ServiceNow AI Agents for IT and HR, covering setup, pricing, use cases, and integrations, highly relevant for MSPs who manage or offer services around ServiceNow.

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Blog

12 Best IT Helpdesk AI Agents in 2026 Compared

This comparison of the top IT helpdesk AI agents, including features, use cases, pros, cons, and pricing, is highly valuable for MSPs evaluating tools for their own operations or for client implementations. It helps MSPs stay informed on market-leading solutions.

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Company Overview

Founded

2019

Employees

18

Industry

information technology & services

Headquarters

Newark, Delaware, United States