About
Workativ is a Delaware-based company that specializes in AI-powered automation solutions aimed at enhancing workplace support, particularly in HR and IT departments. The company offers a no-code workflow automation platform and conversational AI chatbots that help organizations automate repetitive tasks, streamline service requests, and improve employee support experiences. Its technology integrates seamlessly with existing HRIS and ITSM applications to automate processes like onboarding and ticket resolution. The flagship product, Workativ Assistant, is a cognitive workplace automation suite that combines generative AI chatbots with multi-step app workflow automation. This platform enables companies to create AI agents that can respond to employee queries instantly, significantly reducing manual workload and operational costs. Workativ's solutions are designed for organizations of all sizes looking to improve operational efficiency and service quality. The company emphasizes security and compliance, maintaining ISO/IEC 27001:2013 certification and ensuring GDPR compliance to protect user data privacy.
Products
1AI agent that automates HR queries with instant responses, reducing manual work and freeing up the team.
What changed
- Catalog quality
- CapabilityWorkativ: AI features confirmedCapability audit
Recent News
Jira AI Agent Guide 2026: How to Automate IT Support with Jira Service Management
This guide details how Workativ's AI agents, alongside other tools, can automate IT support with Jira Service Management, offering self-service, triage, and resolution capabilities relevant for MSPs managing client IT.
Read moreWorkday AI Agent: Complete Guide to HR Self-Service and Automation in 2026
This guide explores Workday AI agents for HR self-service and automation, and critically, how Workativ extends Workday across both HR and IT, presenting a potential integration opportunity for MSPs handling client system management.
Read moreFreshservice AI Agent Guide 2026: Pricing & Use Cases
This guide explores Freshservice AI Agent features, pricing, and use cases, and how Workativ extends Freshservice across IT and HR support, providing MSPs with insights for managing and enhancing client ITSM.
Read moreServiceNow AI Agent Guide: IT, HR, Setup & Pricing
This guide details ServiceNow AI Agents for IT and HR, covering setup, pricing, use cases, and integrations, highly relevant for MSPs who manage or offer services around ServiceNow.
Read more12 Best IT Helpdesk AI Agents in 2026 Compared
This comparison of the top IT helpdesk AI agents, including features, use cases, pros, cons, and pricing, is highly valuable for MSPs evaluating tools for their own operations or for client implementations. It helps MSPs stay informed on market-leading solutions.
Read moreFounded
2019
Employees
18
Industry
information technology & services
Headquarters
Newark, Delaware, United States