About
Nextiva is a cloud communications and customer experience management company based in Scottsdale, Arizona. Founded in 2006, it specializes in advanced cloud-based communication solutions that enhance business communications for organizations of all sizes. The company operates under the leadership of CEO and chairman Tomas Gorny and has grown significantly, reaching revenues of approximately $200 million by 2020. Nextiva's primary offering is its unified communication platform, NextOS, which integrates various features such as VoIP telephony, customer relationship management, videoconferencing, and analytics. The platform is accessible on desktop and mobile devices, supporting integration with popular business tools like Outlook and Google Cloud. Key services include hosted VoIP, hosted PBX, and virtual fax. Nextiva is committed to providing exceptional customer support, emphasizing its "Amazing Service®" philosophy. With a customer base of over 150,000 businesses across diverse industries, Nextiva plays a vital role in facilitating billions of customer interactions annually.
Products
3Nextiva offers a comprehensive Contact Center solution that unifies calls, messages, and customer interactions with AI capabilities to enhance customer experience and streamline communication workflows.
Fully cloud-based VoIP phone service Proven reliability with 99.999% uptime Award-winning 24/7 customer support Enhanced privacy with TLS & SRTP encryption
XBert AI Receptionist is an AI-powered virtual receptionist that answers calls, routes them to the right person, and provides information to callers.
Recent News
Everything You Need in a Unified Communications Platform
This article compares the best unified communications platforms for 2026, detailing features and AI capabilities. It's highly relevant for MSPs evaluating solutions to offer or manage for their clients, particularly highlighting Nextiva's reliability.
Read moreThe Full Guide to SIP Phones: Features, Types, and Uses
A comprehensive guide on SIP phones, covering their features, types, and various uses. This is crucial technical information for MSPs involved in deploying, managing, or troubleshooting VoIP solutions for their clients.
Read moreWhat Is a Softphone? Overview, Benefits, & How To Get One
This article provides an overview of softphones, their benefits, and implementation details. It offers valuable insights for MSPs who are implementing, managing, or supporting modern communication systems for their clients.
Read moreHow Nextiva Is Rewriting the Rules of CX
This news highlights Nextiva's innovations in customer experience (CX), suggesting potential advancements or new features within their platform. MSPs partnering with Nextiva should note these developments to better understand and leverage the evolving capabilities for their clients.
Read moreSales Intelligence Software: What It Is and Top Tools
This post provides an overview of sales intelligence software and highlights top tools. MSPs may find this relevant for evaluating tools to aid their own client acquisition strategies or for recommending and deploying solutions for their clients.
Read moreFounded
2008
Employees
1.6k
Industry
information technology & services
Headquarters
Scottsdale, Arizona, United States