Nextiva is a cloud communications and customer experience management company based in Scottsdale, Arizona. Founded in 2006, it specializes in advanced cloud-based communication solutions that enhance business communications for organizations of all sizes. The company operates under the leadership of CEO and chairman Tomas Gorny and has grown significantly, reaching revenues of approximately $200 million by 2020. Nextiva's primary offering is its unified communication platform, NextOS, which integrates various features such as VoIP telephony, customer relationship management, videoconferencing, and analytics. The platform is accessible on desktop and mobile devices, supporting integration with popular business tools like Outlook and Google Cloud. Key services include hosted VoIP, hosted PBX, and virtual fax. Nextiva is committed to providing exceptional customer support, emphasizing its "Amazing Service®" philosophy. With a customer base of over 150,000 businesses across diverse industries, Nextiva plays a vital role in facilitating billions of customer interactions annually.
Updated 10 hours ago by AI
Nextiva offers a comprehensive Contact Center solution that unifies calls, messages, and customer interactions with AI capabilities to enhance customer experience and streamline communication workflows.
This comparison helps MSPs assess AI-powered VoIP systems, including features and pricing, to confidently recommend the most suitable solution for their clients' business communication needs.
Read moreFounded
2008
Employees
1.6k
Industry
information technology & services
Headquarters
Scottsdale, Arizona, United States
Fully cloud-based VoIP phone service Proven reliability with 99.999% uptime Award-winning 24/7 customer support Enhanced privacy with TLS & SRTP encryption
XBert AI Receptionist is an AI-powered virtual receptionist that answers calls, routes them to the right person, and provides information to callers.
This guide provides critical insights and strategies for MSPs to successfully navigate the Salesforce CTI end-of-life and execute seamless migrations for their clients.
MSPs can leverage this article's evaluation of the top CCaaS providers to make informed recommendations and implement the best contact center solutions for their clients.
Read moreThis guide explains how to start a call center, including the different types of call centers and estimated costs. This could be relevant for MSPs that offer or are considering offering call center solutions to their clients.
Read moreThis article reviews answering services, which MSPs may want to consider reselling or supporting for their clients. It could be useful for MSPs looking to expand their service offerings.
Read more