Established in 2008 with a core focus on engineers, we bring unmatched expertise in navigating the complex intricacies of the Managed Service Provider (MSP) environment. Our mission has always been rooted in the need for seamless email interactions between MSPs and their customers. With this goal in mind, we developed the industry's first hosted email parser specifically tailored for Autotask. Over a decade later, we continue to perfect and evolve this offering to meet the changing needs of our diverse clientele.
Updated 5 days ago by AI
Email2AT is a powerful parsing tool that can cross reference and update tickets in Autotask from client support emails, voicemails, and automated alerts.
MSPintegrations helps MSPs automate tasks like email-to-ticket conversion, scheduled tasks, and PSA event workflows, integrating with Autotask, ConnectWise, and HaloPSA to free up technician time.
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This article explains how to build a workflow in Email2AT to process automated email alerts from ArmorPoint, a third-party security tool. This is relevant to MSPs looking to streamline alert processing from security tools within Autotask.
This article provides instructions on setting up an Email2AT mailbox. Email2AT is an integration tool that helps MSPs process emails within Autotask, potentially improving workflow efficiency.
Read moreThis article describes how to create recurring Autotask tickets using MSPintegrations Scheduled Tasks. This feature could automate routine tasks for MSPs and improve efficiency.
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