IT Glue is a Canadian software company founded in 2013, based in Vancouver, British Columbia. It specializes in a secure, centralized IT documentation platform tailored for managed service providers (MSPs) and IT professionals worldwide. Acquired by Kaseya in 2018, IT Glue operates as a stand-alone business unit. The company's core offering is an award-winning IT documentation software that allows IT teams to document applications, devices, passwords, and other IT assets in a standardized and secure manner. Key features include runbooks and checklists for streamlining IT processes, a secure repository called Vault for sensitive information, and add-ons like MyGlue and Network Glue for enhanced functionality. IT Glue serves over 5,000 MSPs across 30 countries, supporting more than 60,000 users and 500,000 businesses globally. The company has seen significant growth, expanding its user base and increasing its employee count, thanks to substantial investments in research and development.
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This article discusses the importance of Quarterly Business Reviews (QBRs) for MSPs and introduces standardized templates to help deliver professional and consistent QBRs, ultimately improving client communication and value demonstration.
Read moreFounded
2013
Employees
40
Industry
information technology & services
Headquarters
Vancouver, British Columbia, Canada
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