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Client Heartbeat
Brisbane, Queensland, AustraliaFounded 20121 staff

Updated 23 hours ago

About

Client Heartbeat is a customer survey tool that monitors customer satisfaction to intelligently identify how happy or unhappy your customers are. It works by sending automated customer surveys that collect feedback and intuitively displays it back to you on a simple dashboard. Use this feedback to identify unhappy customers and implement customer retention programs so you can retain more customers. Remember, on average it costs a company $234 for every lost customer. Client Heartbeat costs just $25/month. Client Heartbeats gives businesses more insight into which customers love you, like you and might be at risk, with intelligent analysis of their responses. It allows businesses to benchmark the customer feedback they receive against others in their industry. The business can then use this to better serve its customers by identifying the areas in which it underperforms, and get new business by marketing a clear unique selling proposition where it can prove it outperforms the competition. As the only customer feedback tool that trends responses, intelligently analyses data and benchmarks against others, Client Heartbeat makes it easy to identify and improve a businesses's weaknesses and measure differentiation in the eyes of customers. For more information please visit our website: www.clientheartbeat.com

Products

3

Client Heartbeat is a customer satisfaction survey tool that automatically surveys your customers over a period of time so you can intelligently monitor customer satisfaction to identify how happy or

Customer Success Platforms
Updated Dec 26, 2025
PSAIntegrates with Autotask PSAIntegrates with ConnectWise PSA

Get paid securely and online, while maintaining the brand your clients trust

Business Operations
Updated Oct 4, 2026

MSP Beans assists with client project quoting to ensure accurate and timely proposals for IT projects.

API
Proposal & Quote Software
Updated Oct 5, 2026
Company Overview

Founded

2012

Employees

1

Industry

information technology & services

Headquarters

Brisbane, Queensland, Australia