Ascend Technologies is an IT managed services provider (MSP) focused on cybersecurity, cloud solutions, and digital transformation. They provide services to mid-market businesses, helping them leverage technology to improve their operations and security posture.
Updated 3 days ago by AI
Ascend Technologies offers a suite of cloud services, including migration, management, and optimization, helping businesses leverage cloud technologies for scalability and efficiency.
Ascend Technologies offers MDR services to provide continuous threat monitoring and incident response.
Ascend delivers best-of-breed technology solutions backed 24/7 by highly-trained and certified security experts at our US-based security operations centers (SOCs). Our SOC as a service protects every user and every device from cyber attacks including ransomware, phishing, data loss, and more. When you select our managed security services, you get more than just great value. You get a security suite, designed and managed by a single company, focused on delivering cybersecurity peace of mind. To us, that not only means technology that works, but solutions that complement each other — working even better together than they do on their own. Behind that technology is a highly-trained and certified team with eyes on your network.
This article discusses key requirements for clients when switching Managed Providers, offering valuable insights for MSPs to understand client expectations, enhance service offerings, and improve their transition processes for new clients.
Read moreFounded
2020
Employees
310
Industry
Information Technology & Services
Headquarters
Chicago, Illinois, United States
Annual Revenue
$12M
Focus Areas
This piece explores reasons small IT teams might remain with an MSP they've outgrown, providing valuable insights for MSPs on client retention challenges and identifying opportunities to acquire new clients seeking more advanced services.
Read moreThis article outlines a three-stage plan for switching Managed IT Providers without downtime, offering valuable procedural insights for MSPs to streamline their client onboarding processes and ensure seamless transitions for new customers.
Read moreThis article offers insights for MSPs on addressing the IT skills gap, demonstrating strategies for small teams to achieve specialist depth without needing to hire for every role, a critical operational challenge for many managed service providers.
Read moreAscend Technologies acquired Xamin, a significant move for an IT services provider, enhancing its financial services expertise and expanding its market presence in Chicago, which offers insight into market consolidation and growth strategies relevant to other MSPs.
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