About
Aportio provides AI-powered email agents for IT and customer service teams, automating email triage, routing, and insights. Their solutions integrate with existing CCaaS, CRM, and PSA systems like ServiceNow, Autotask, and ConnectWise to streamline workflows and improve efficiency. Aportio helps organizations cut backlog, speed response times, and allow teams to focus on solving customer problems.
Products
4Analytics solution for IT and CX that provides insights from email data to improve service delivery and customer experience.
Aportio catalogue tool for IT providers that makes complex solutions easy to quote and sell.
InboxAgent - CX provides AI-powered email agents for customer service teams, automating email triage, routing, and insights to improve response times and customer satisfaction.
AI for IT help desks that reads incoming user and alert emails, extracts context and creates or updates the right record in your PSA.
Recent News
InboxAgent - IT
Aportio's InboxAgent for IT Service Desk offers email automation that can classify, and act on incoming emails which may result in freeing up MSP support staff, improve efficiency and reducing time spent on email management.
Read moreStop Service Inbox Overload
Aportio offers AI Email Agents for IT & Customer Service Teams that automate email triage, routing, and insights, integrating with systems like ServiceNow, Autotask, and ConnectWise, which would be highly relevant for MSPs looking to improve operational efficiency and reduce email overload.
Read moreEzyCatalog for Sales
Aportio provides EzyCatalog for Sales is a Complex IT Sales Enablement tool that streamlines the sales process, enabling MSPs to efficiently manage their service catalogs and improve sales effectiveness.
Read moreVendor-providedVerify with the vendor.
Company Size
Small
Founded
2017 (9 years)
Source: Apollo, Dec 2025
Employees
1-10
Source: Apollo, Dec 2025
Industry
Information Technology & Services
Headquarters
Auckland, Auckland, New Zealand
Focus Areas