The AlertOps Platform empowers MSPs by taking the guesswork out of critical incident management with industry-leading response automation and incident alert management technology that delivers faster responsiveness, reduced downtime, improved operational efficiency and a better customer experience. Today, organizations are migrating to the cloud and digitally transforming at a rapid pace. The old linear model of using a few on-prem and legacy tools to carry out IT Operations is simply slow, inefficient, and ineffective often with 30% of incident response time wasted just alerting and assembling the team. Other incident response tools force organizations to focus on the individual responder, instead of the team structures and others across the organization and ecosystem. Without powerful and capable on-call scheduling, service delivery leaders find themselves frustrated trying to make tools work that are meant for simpler scenarios. All too often with delayed, basic, or limited stakeholder notifications, team members, associates, customers, and partners are left frustrated, uninformed, and unengaged during critical, business-impacting incidents.