ADCom Solutions Powered by AppDirect is a managed services provider with over 35 years of experience in designing, implementing, and managing complex IT environments globally. Founded in 1985 and based in Norcross, Georgia, the company offers a wide range of managed network and infrastructure services. These include connectivity solutions, network management, security solutions, field services, and carrier services, all tailored for large enterprises. In August 2023, ADCom Solutions was acquired by AppDirect, enhancing its capabilities through the integration of its Network Operations Center (NOC) and the proprietary VEEUE managed services platform. This acquisition allows AppDirect to expand its managed services offerings via a network of 10,000 technology advisors, enabling them to white-label ADCom’s services. ADCom Solutions primarily serves large organizations with complex IT needs and has established strong relationships with major carriers like AT&T.
Updated 2 days ago by AI
VEEUE™ - Take advantage of the only NOC as a Service (NOCaaS) provider, powered by a professional services orchestrator, powerful AIOps capabilities, and deep-level analytics and reporting, to extend the VEEUE™ platform. AIOps—Artificial Intelligence for IT Operations—combines machine learning and automation to identify and automate low-risk tasks and unlock the insights contained within massive amounts of data generated across your environment. Rather than wasting time gathering information across a set of siloed and fragmented tools, VEEUE+ is leading the industry in utilizing (and expanding) a suite of technologies including ServiceNow®, Zenoss®, and Sisense to deliver AIOps and management tools at strategic points in the NOC operational workflow. Our approach to 24x7X365 NOC as a Service (NOCaaS) solves many IT related problems through structure, people, and platform—enabling teams to stop putting out fires and start working on the projects that moves business forward. Our NOC support framework typically reduces high-tier support activities by 60% or more, often as much as 90%. Need us to take on all levels of support? Dedicate your full time and attention to growing and strengthening your service. We’ll deliver world-class NOC capabilities conveyed through a single-pane-of-glass in a common language for fast, effective communication with you, your customers, and all impacted third parties
VersatilIT highlights managed services, including maximizing uptime, identifying issues, and optimizing performance, which are core offerings for MSPs, suggesting potential synergies or competitive insights.
Read moreFounded
1985
Employees
63
Industry
information technology & services
Headquarters
Norcross, Georgia, United States
ADCom's Managed Services, utilizing the VEEUE® platform (built on ServiceNow® and LogicMonitor), offers proactive network infrastructure monitoring and management, potentially enabling MSPs to enhance their NOC capabilities and reduce downtime for their clients.
