Aiva IQ's AI Voice Assistant helps MSPs automate customer interactions by creating tickets, answering questions via knowledge base, contacting on-call technicians, and providing 24/7 support.
Last updated May 28, 2026
Aiva IQ's AI Voice Assistant helps MSPs automate customer interactions by creating tickets, answering questions via knowledge base, contacting on-call technicians, and providing 24/7 support.
This AI voice assistant can create tickets from calls, speak French and English, answer knowledge base questions, and identify callers.